Betjilli365 Privacy Policy — Your Data Is Safe With Us

Betjilli365 is the trusted online betting platform for millions of sports fans across Bangladesh. We know that when you open an account with Betjilli365, you're placing a great deal of trust in us — sharing your name, phone number, and banking details. Protecting that trust is our number one responsibility.

In this Privacy Policy, Betjilli365 clearly outlines what information is collected, why it is collected, how it is stored and protected, and when or with whom it may be shared. This policy applies to the Betjilli365 website, mobile app, and all associated services.

Using Betjilli365's services constitutes your acceptance of this Privacy Policy. Please read it carefully before creating an account. If you have any questions, feel free to reach out to our support team.

Betjilli365 collects two types of data — information you provide directly and information collected automatically as you use the platform.

Information Provided Directly:

• Identity Data: Full name, date of birth, national ID number.
• Contact Information: Mobile number, email address, and home address.
• Financial Information: bKash/Nagad/Rocket number, bank account details.
• KYC Documents: Scanned copies of a national ID card, passport, or driving licence.
• Support Contact: Messages sent to us via live chat or email.

Automatically Collected Information:

• Device Information: IP address, browser type, operating system.
• Usage Information: Login timestamps, betting history, and preferred games.
• Transaction Information: Deposit and withdrawal amounts and timestamps.
• Cookie Data: Session cookies, preference cookies.

Betjilli365 uses your data only for specific, legitimate purposes. Below we explain what data is used for and why.

• Account Management: Your identity information is used to create, manage, and secure your account.
• Payment Processing: Financial information is used to process deposits and withdrawals.
• KYC & Age Verification: Identity verification is carried out to ensure only users aged 18+ can access the platform.
• Fraud Prevention: Device and IP information is used to detect multiple accounts, bot usage, and other fraudulent activity.
• Customer Service: Your contact information is used to provide accurate responses to your inquiries and complaints.
• Personalized Experience: Your betting history is analyzed to offer bonuses and promotions tailored to your preferences.
• Legal Obligations: Certain data may be used to meet requirements set by government or regulatory authorities.
• Marketing (Optional): If you give your consent, promotional messages may be sent to you via email or SMS. You can withdraw this consent at any time.

Betjilli365 may share your information with third parties only in limited and specific circumstances, and in every case, strict confidentiality agreements are in place.

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and our banking partners.
• Identity Verification Agencies: Identity document details may be shared with authorized verification providers to complete the KYC process.
• Legal Authorities: Information may be disclosed in compliance with legal directives from courts, law enforcement, or regulatory authorities.
• AML/CFT Authority: Information may be disclosed to designated authorities for the prevention of money laundering and terrorist financing.
• Technology Partners: Cloud storage and cybersecurity service providers may have limited access to technical data, and are bound by confidentiality agreements.

Betjilli365's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Types of Cookies We Use:

• Essential Cookies: Used to maintain login sessions and ensure security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your language preference, favorite games, and interface settings.
• Analytics Cookies: Used to understand which parts of the platform are used most, so we can continue improving our services.
• Security Cookies: To detect unusual login activity or suspicious behavior.

You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working.

Betjilli365 uses industry-leading technology to safeguard your privacy. Our multi-layered security measures ensure your information remains protected at all times.

• SSL/TLS Encryption: Every data exchange is protected through 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification provides an additional layer of security at login.
• Firewall Protection: Advanced firewall and DDoS protection systems are active around the clock.
• Data Masking: Sensitive information (such as card numbers) is partially masked whenever displayed.
• Regular Security Audits: Regular cybersecurity audits are conducted by independent third-party experts.
• Staff Training: All Betjilli365 staff are bound by contract and receive rigorous privacy training.

Betjilli365 believes every user should have full control over their own data. That's why we provide you with the following rights:

• Right to Access: You have the right to request details about the information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you can request a correction.
• Right to Erasure: You may request deletion of your data under certain conditions (unless retention is required by law).
• Right to Restrict Processing: You can ask us to stop using your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.
• Right to Data Portability: You may receive a copy of your data in a portable format.

To exercise these rights, email us at support@betjilli365.bet. We typically respond within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will explain why.

Betjilli365 services are intended for individuals aged 18 and above only. We do not knowingly collect data from minors.

Age verification is mandatory at registration. If we become aware that a minor has created an account, it will be suspended immediately and all associated data will be deleted.

Betjilli365 reserves the right to update this Privacy Policy as needed. Any changes will be reflected by a revised "Last Updated" date at the top of this page.

For significant changes, you will be notified in advance via your registered email or SMS. Continued use of Betjilli365 after any changes takes effect will be considered acceptance of the updated policy.

We recommend checking this page from time to time. If you do not agree with any updated policy, you may submit a request to close your account.

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch with us:

We take every complaint seriously and work to resolve it as quickly as possible. Your privacy is our priority.